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customer engagement & influence cycle
This engagement and touch-points cycle charts the customer cycle of awareness > advocacy. It also shows the channels you can use in each ‘segment’ (though

UK Dev Awards Judge 2021
It’s an honour to announce that I will be judging the UK Dev Awards Judge 2021 The UK Dev Awards showcase all things digital. They

10C Digital Strategy Framework
Strategically direct your Company and Craft your Brands in an increasingly Connected world with our 10C Digital Strategy Framework Note 1: This is our ‘generic digital’

Global 2021 Search Awards Judge
It’s an honour to announce that I will be judging the Global Search Awards 2021 …The Global Search Awards recognise the impact PPC, SEO and

V.U.C.A & Digital Transformation
A great model we’ve used recently in sessions pertaining to leading > responding > managing in V.U.C.A (volatility, uncertainty, complexity and ambiguity) times. The model makes

Global Social Media Awards 2021 Judge
It’s an honour to announce that I will be judging the Global Social Media Awards 2021. …The Global Social Media Awards celebrate businesses around the world that